Frequently Asked Questions

Find answers to common questions about RaftChat

How do I create a voice chat room?

To create a room, enter your name in the profile section, then click the 'Create Room' button. You'll be prompted to enter a room ID, title, and optional settings like password protection, maximum users, and privacy settings.

Can I make my room private?

Yes! When creating a room, you can check the 'Private room' option. Private rooms won't appear in the public room list, but you can still share the room link with specific people you want to invite.

How do I join someone else's room?

You can join a room in two ways: 1) Click on any room from the available rooms list, or 2) Use the 'Join Room' button and enter the room ID. If the room is password-protected, you'll need to enter the password.

Do I need to create an account?

No, you don't need to create an account! Just enter your name and you can start using RaftChat immediately. Your profile and avatar preferences are saved locally in your browser.

Is my voice communication secure?

Yes, all audio communications are encrypted in transit using WebRTC technology. However, we recommend being cautious about sharing sensitive information, as with any online communication platform.

Can I mute myself or other participants?

You can mute and unmute yourself at any time using the mute button. Room admins can mute all participants at once. Individual participants cannot mute others, but admins have additional controls.

What happens if I lose my internet connection?

RaftChat will attempt to automatically reconnect you to the room. You'll see a reconnection message, and once reconnected, you'll be able to continue your conversation.

Can I change my avatar?

Yes! Click on your avatar in the profile section to upload a custom image. You can also remove your avatar to use the default colored avatar with your initials.

How many people can join a room?

By default, there's no limit, but room creators can set a maximum number of users when creating the room. The maximum limit is 100 participants per room.

Can I use RaftChat on mobile devices?

Yes! RaftChat is fully responsive and works on mobile devices, tablets, and desktops. Make sure to allow microphone permissions when prompted by your browser.

What browsers are supported?

RaftChat works best on modern browsers including Chrome, Firefox, Safari, and Edge. Make sure your browser supports WebRTC for the best experience.

Can room admins kick users?

Yes, room creators (admins) have the ability to kick users from their room. This can be done through the Admin Panel accessible to room owners.

Is there a text chat feature?

Yes! Each voice room includes a text chat panel that you can toggle open or closed. This allows you to send messages alongside voice communication.

Can I change the room background?

Yes, room admins can change the room background theme. Click the 'Background' button in the room header to choose from various background styles.

What should I do if I experience audio issues?

First, check your microphone permissions in your browser settings. Make sure your microphone is not muted and try refreshing the page. If issues persist, try using a different browser or check your internet connection.

Still have questions?

If you can't find the answer you're looking for, feel free to contact us. We're here to help!